Shipping policy

SHIPPING AND DELIVERY

All orders are dispatched from our logistics centre in Tarragona and prepared on the day of purchase or the following business day. The delivery timeframe will be indicated in your order confirmation. For Spain and Portugal, delivery usually takes 24–48 business hours.

Delivery within Europe takes between 2 and 4 business days. For the rest of the world, delivery times vary depending on the destination country. Please contact us for more information.

In exceptional circumstances, delivery may take up to a maximum of 30 calendar days from the date of your order confirmation.

Once your order has been dispatched, the courier will send you a tracking link so you can track your parcel and, if necessary, make changes to your delivery. You are also welcome to contact us at any time for an update on your order.

SHIPPING COSTS BY DESTINATION

  • Mainland Spain, the Balearic Islands and Portugal: Free shipping on orders over €55. For orders below this amount, shipping costs €3.95.

  • Canary Islands: Shipping costs €25. Any customs duties and additional taxes are the buyer’s responsibility.

  • Andorra: Shipping costs €25. Any customs duties and additional taxes are the buyer’s responsibility.

  • The following European countries: France, the Netherlands, Italy, Ireland, Germany, Belgium, Luxembourg, Poland, Bulgaria, Slovakia, Hungary, Latvia, Romania, Austria, Denmark, Sweden and Finland. Free shipping on orders over €80. For orders below this amount, shipping costs €9.95.

  • United Kingdom: Free shipping on orders of €300 or more. For orders below this amount, shipping costs £19. Any customs duties and additional taxes in the destination country are the buyer’s responsibility.

  • Czech Republic: Shipping costs €25. Any customs duties and additional taxes are the buyer’s responsibility.

  • Switzerland: Shipping costs CHF 30. Any customs duties and additional taxes are the buyer’s responsibility.

  • The following islands and overseas territories: French Southern Territories, Cyprus, Crete, Iceland, the Faroe Islands, Southern Sardinia, Malta, Martinique, Saint Barthélemy, Saint Pierre and Miquelon, New Caledonia and French Polynesia. Shipping costs €25. Any customs duties and additional taxes are the buyer’s responsibility.

  • Ireland: Free shipping on orders over €300. For orders below this amount, shipping costs €19.95.

  • The Americas: Free shipping on orders of €300 or more. For orders below this amount, shipping costs 25. Any customs duties and additional taxes in the destination country are the buyer’s responsibility.

  • Other countries: Please contact us at hello@melebeach.com.

Shipments to countries outside the EU may be subject to additional duties and taxes, which are the buyer’s responsibility. We will complete the necessary formalities and prepare the documentation required for customs clearance.

We use delivery services including FedEx, Correos Express, CTT and UPS.